Shipping Policy
At My Aerial Flow, we aim to provide a seamless shopping experience. Below are the details of our shipping process:
Order Fulfillment
All orders are fulfilled by Printful, our trusted print-on-demand partner.
It typically takes 2–5 business days to create and fulfill your order.
Shipping Times
Once fulfilled, shipping times depend on your location:
USA: 3–4 business days
Europe: 6–8 business days
Australia: 2–14 business days
Japan: 4–8 business days
International: 10–20 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order.
Customs and Duties
For international orders, additional customs and tax fees may apply. These fees are assessed by your local customs office and are not controlled by us. Please check with your local customs office for more information.
Order Tracking
You will receive a tracking link via email once your order ships. If you have any questions about your shipment, feel free to contact us at [your support email].
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us at myaerialflow.com within 7 days of delivery. Include photos of the damaged item and your order number, and we’ll work to resolve the issue promptly.
If you have any additional questions, please reach out to us at myaerialflow@gmail.com.
Thank you,
The My Aerial Flow Team